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ADVANTAGES OF FRANCHISING
The following benefits provide a good rationale for starting a business by purchasing a franchise. These must
be balanced by the costs or disadvantages.
Lower Risks
Most business experts agree that a franchise operation has a lower risk of failure than an independent business.
The statistics on this vary depending on the definition of failure. Whatever statistics are used, they consistently suggest
that a franchise is more likely to succeed than are independent businesses.
The Franchisor can provide you with a proven business model - one that has worked for others.
Established product or service
A franchisor offers a product or service that has sold successfully. An independent business is based on both an
untried idea and operation. Three factors will help you predict the potential success of a franchise. The first is
the number of franchises that are in operation. The second predictor is how long the franchisor and its franchisees
have been in operation. A third factor is the number of franchises that have failed, including those bought back by the franchisor.
Experience of franchisor
The experience of the franchisor's management team increases the potential for success. This experience is often conveyed
through formal instruction and on-the-job training.
Group purchasing power
It is often possible to obtain lower-cost goods and supplies through the franchisor. Lower costs
result from the group purchasing power of all franchises. To protect this benefit, most franchise agreements
restrict the franchisee from purchasing goods and supplies through other sources.
Name recognition
Established franchisors can offer national or regional name recognition. This may not be true with a new franchisor.
However, a benefit of starting with a new franchisor is the potential to grow as its business and name recognition grow.
Efficiency in operation
Franchisors already have in place operating and management efficiencies that benefit new franchisees. Operational
standards already in place also control quality and uniformity among franchisees.
Management assistance
A franchisor provides management assistance to a franchisee. This includes accounting procedures,
personnel management, facility management, etc. An individual with experience in these areas may not be
familiar with how to apply them in a new business. The franchisor helps a franchisee overcome this lack of experience.
Business plan
Most franchisors help franchisees develop a business plan. Many elements of the plan are standard operating
procedures established by the franchisor. Other parts of the plan are customized to the needs of the franchisee.
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Start-up assistance
The most difficult aspect of a new business is its start-up. Few experienced managers know about how to set
up a new business because they only do it a few times. However, a franchisor has a great deal of experience
accumulated from helping its franchisees with start-up. This experience will help reduce mistakes that are costly
in both money and time.
Marketing assistance
A franchisor typically offers several marketing advantages. The franchisor can prepare and pay
for the development of professional advertising campaigns. Regional or national marketing done by the franchisor
benefits all franchisees. In addition, the franchisor can provide advice about how to develop effective marketing
programs for a local area. This benefit usually has a cost because many franchisors require franchisees to contribute a
percentage of their gross income to a co-operative marketing fund.
Assistance in financing
It is possible in some cases, to receive assistance in financing a new franchise through the franchisor.
A franchisor can often make arrangements with a lending institution to lend money to a franchisee. Lending
institutions find that such arrangements can be quite profitable and relatively safe because of the high success rate of
franchise operations. The franchisee must still accept personal responsibility for the loan, but the franchisor's
involvement usually increases the likelihood that a loan will be approved.
Proven system of operation
An attractive feature of most franchises is that they have a proven system of operation.
This system has been developed and refined by the franchisor. A franchisor with many franchisees
will typically have a highly refined system based on the entire experience of all these operations.
DISADVANTAGES OF FRANCHISING
As with life, the advantages of franchising must be balanced against the perceived disadvantages.
Though they exist, after careful consideration, more than 500,000 franchised businesses have been purchased.
However, this compares to almost 14 million independent businesses. There are obviously reasons why not everyone
chooses the franchise option
Payment of an Initial franchise fee
All franchisors require the new franchisee to pay an initial franchise fee (IFF). This fee can range
from a few thousand dollars to $100,000 or more. On average, the IFF ranges between $12,500 and $50,000
with a majority falling into the $25-35,000 range.
On-going royalty and advertising fees
Franchisors also will typically require a franchise to pay monthly royalty and advertising fees .
The fees are a percentage of the gross income from the business. It is usual for the combined royalty
and advertising fee to range between 6 and 10%. Some franchisees begin to resent these fees after several
years because they have developed experience and built a strong customer base. This success often results
in a feeling that the business could continue without the assistance of the franchisor. While this feeling
is often misplaced -remember that the franchisor has given you the advantages that non franchised businesses lack - it still exists.
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Conformity to standard operating procedures
The very nature of a franchise business is to replicate the business plan at every location so that there is a consistency
of brand experience regardless of where you may find the franchise. Thus, it is important to understand that for most franchisors,
there is just one way to do things, and that is their way. Success results from proven methods of operation, so the franchisor
does not want any variations. A franchisee can become frustrated when he or she believes that there is a better way to do things.
Though most franchisors encourage its franchisees to innovate, the franchisee cannot implement the innovation unless and until
the franchisor approves.
Inability to make changes readily
A franchisor will prohibit you from selling products or services other than those approved by it. These restrictions may
be difficult to follow when you believe that there is strong customer demand for a new or different product. There is often a
method for making suggestions, but this can be cumbersome and time-consuming. The franchisee is subject to decisions made in the
central office of the franchisor. As a franchisee, you must be willing to limit your independence as an entrepreneur.
Underfinanced, inexperienced, weak franchisor
It is important to realize that all franchisors are not equal. You may have more to offer the franchisor
than the franchisor has to offer you. It is therefore critical that you carefully check the credentials of the
franchisor's management team and board of directors. However, do not ignore a franchisor just because the franchisor is new.
Doing this may result in the loss of a great bargain. How many people wish they could have bought a McDonald's franchise when
Ray Kroc first began selling them?
Duration of relationship
All franchise agreements have a "term" or length of the contract relationship. This may vary between a few years to
20 years. Once the relationship has begun, there is typically no way to extricate yourself from the contract other
than to sell the business. Find out what restrictions exist on selling the franchise to another person. Given the
permanency of most franchise relationships, you need to ask yourself whether you want to be involved with the franchisor
for the rest of your business career.
Dependent on franchisor's success
The success of a franchise is usually dependent on the franchisor's success. When this occurs, the franchisee is
left without brand support. Carefully examine a franchisor's business plans and financial reports. This will help
identify potential weaknesses. When this occurs, the franchisees are unable to control the situation.
People who decide to purchase a franchise are typically happy with their decision. According to a 1992 Gallup poll,
73 percent of franchisees met or exceeded their expectations. The growth rate for franchise operations often outpaces
the economy. Thus, franchising can be an excellent choice. But is it the right choice for you?
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